Privacy Policy
Last updated: January 2026
1. Information We Collect
We may collect personal information you voluntarily provide, including your name, email address, shipping address, and payment details when you place an order or subscribe to our newsletter. We also automatically collect certain technical data such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to: process and fulfill your orders; send transactional emails (order confirmations, shipping updates); send marketing communications you have opted into; improve our website and product offerings; respond to your inquiries and provide customer support.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, processing payments, or delivering products - but only to the extent necessary to perform those services.
4. Cookies
Our site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, restrict processing, or opt out of marketing communications. California residents (CCPA): You have the right to know what personal information is collected and to request its deletion. EU/EEA residents (GDPR): You have the right to access, rectification, erasure, restriction of processing, data portability, and to object to processing.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at hello@ivystory.com.